Frequently Asked Questions
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Find answers to the most commonly asked questions about our hotel, services, and booking process.
Check-in time is from 2:00 PM onwards, and check-out time is until 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability and may incur additional charges.
We offer three room types: Standard Queen Room (30 sqm), Deluxe Rooma and Executive Suite. All rooms accommodate 2 people and include poolside views, free high-speed Wi-Fi, and flat-screen TV.
Breakfast inclusion depends on the rate plan you choose. Some packages include complimentary breakfast, while others offer it as an optional add-on. You can select your preferred option during the booking process. Our restaurant features excellent cuisine prepared by our skilled chefs.
Cancellations made 48 hours before arrival are free of charge. Cancellations made within 48 hours or no-shows will be charged the first night's accommodation. Different rates may have different cancellation policies, so please check your booking confirmation for specific terms.
Yes, we provide complimentary high-speed WiFi throughout the hotel, including all guest rooms, lobby, restaurant, and conference areas. Our reliable internet connection is perfect for business travelers who need to stay connected.
Yes, we have well-equipped conference rooms and an elegant banquet hall perfect for business meetings, corporate events, staff dinners, and special occasions. Our facilities include modern audio-visual equipment, high-speed internet, and excellent catering services. Contact our events team for customized packages.
All rooms include free high-speed Wi-Fi, flat-screen TV with satellite channels, climate control, daily housekeeping, fresh linens and towels. The Luxury Queen features a 50 inch HD TV, MP3 dock, and oversized marble shower with dual rain heads. The Deluxe Suite includes a Jacuzzi and Victorian façade views.
We accept major credit cards (Visa, Mastercard), debit cards, mobile money (MTN, Vodafone, AirtelTigo), and cash payments in local currency (GHS). Full payment can be made at check-in or through our secure online booking portal.
TRINEXX Hotel is located Near Lashibi, 16 Junction in the Greater Accra Region of Ghana. Our strategic location offers easy access to Accra's business districts and attractions while providing a calm, refreshing environment perfect for both business and leisure travelers.
You can reach us by phone at +233 53 048 1898, email at trinexxhotel@outlook.com, or visit our website at www.trinexxhotel.com. Our warm, professional staff are always ready to assist you with reservations, inquiries, or special requests.
